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Shopping Information
Delivery charges for online orders
Shipping cost is shown at checkout based on your location and order size.
How long does delivery take?
We offer 24-hour delivery on most orders. If you need your gift on a specific date, please let us know in advance during checkout
What exactly happens after ordering?
You’ll receive a confirmation email, and we’ll start preparing your package immediately.
Do I receive an invoice for my order?
Yes – an invoice is automatically sent to your email.
Payment Infomation
When the order payment is taken of my bank account?
Payment is processed instantly when you complete your order.
What is wishlist?
A wishlist lets you save items to purchase later.
What should I do if I receive a damaged or wrong product?
Contact us within 48 hours – we’ll replace or refund your item.
Can I change or cancel my order?
Orders can be changed or cancelled within 1 hour of purchase.
What is "package tracking" in my orders?
Once shipped, you’ll receive a tracking link to follow your delivery.